> ## Documentation Index
> Fetch the complete documentation index at: https://help.pragmachartered.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Read GST health

> Understand the firm-wide issue list and open the client view where an issue can be resolved.

**GST health** is a read-only issue register for active clients with a regular or SEZ GST registration that you are allowed to see. You need an assigned client (or owner access) to inspect its source data; correction depends on your permissions in that client's screen. The register checks the last three ended return periods. It is not a filing form, and its badges do not submit or sign off a return.

![GST health page highlighting the main issues panel](https://help.pragmachartered.com/images/compliance/gst-health.png)

**1. Find the client's issue**

Open **GST health**. Use the **Client or GSTIN** search and **Severity** (**All**, **Urgent**, **Check**) and **Issue** filters. These controls filter the visible rows; they do not change any issue. Check the summary for the number of GST clients, clients with nothing to do and the age of the oldest check. If there is no visible GST client, check registration and client assignment.

**2. Read the result and open its source**

Each checked issue has a **Client**, **Severity**, **Issue**, **Period**, **Detail** and **Checked** age. **Urgent** and **Check** are triage labels, not filing states. Select a row or its client link to open the related client GST, compliance or profile view. Inspect the actual return, draft or statement there and make corrections only if your role permits. A client with no check has a **Not checked** row and no issue details; open it to inspect the client GST health view.

**3. Request a new check**

Select **Refresh** after correcting the underlying data. The page reports either that clients are being checked (rows update as each finishes) or that every client was checked in the last two minutes. Clients are also checked each morning and after sign-off. Wait for the new check before treating a disappearing row as resolved.

| On-screen state | How to read it |
| - | - |
| **Not checked** | No completed health check for this client yet. It is not a clean result; choose **Refresh** and review its underlying GST view. |
| **Urgent** or **Check** | At least one issue was found. A client can have several rows for different issues or periods; open each relevant row to see the source and resolve it there. |
| No issue row for a client | A checked client with zero issues is counted among those **with nothing to do** in the summary, rather than shown as a clean row. An empty table can also mean your filters hide rows or no eligible client is accessible. |
| Row disappears after correction and check | The latest check no longer reports that issue. Confirm the underlying filing and source statements rather than inferring that Pragma filed anything. |

If **Refresh** displays an error, follow the message and try again when the cause is addressed; a request to refresh is not proof the checks finished. Verify any statutory deadlines independently against the original government source: this screen does not determine them.

> [card] Still stuck?
>
> [Open a case](https://app.pragmachartered.com/support) from **Help & support** in Pragma, or [book a walkthrough](https://help.pragmachartered.com/support/book-a-walkthrough.md) and the team will show you around on a call. Can't sign in? [Contact support](https://app.pragmachartered.com/contact-support).


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