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Open the client, choose Books, then Bank. Owners can import for every client; Managers and Preparers only for clients they are assigned to. Connector admins and Client portal seats do not see the tab. Anyone who can see the tab can import and classify lines, but only an Owner or a Manager sees the Approve button that sends classified lines to the client’s selected books destination. Before you import, the client needs:
  • a Tally company profile on its Tally map tab, because every line becomes a voucher proposal for that company; and
  • at least one active ledger with the Bank account category on the Tally map. A statement is always imported against one of these bank ledgers.
1

Import the statement

Select Import statement. In Import bank statement, choose the Bank account the statement belongs to. If the client has only one bank ledger it is already chosen; if it has several, choose deliberately, because a statement posted against the wrong account cannot be undone from this panel.Drop one file on Drop a bank statement here, or choose a file:A scan or photo works only when the statement shows a running balance. Remove a PDF’s password before importing it: Pragma never asks for or keeps statement passwords. The panel closes as soon as the file is registered and the statement is read in the background.
2

Check the import result

Use Statement to pick the statement you want; the newest imported one is shown by default. Above the table you see its status (Importing, Imported or Failed), the bank ledger, the statement period, how the file was read (for example Read from Excel or Read by OCR from a photo) and the number of lines filed. Lines already imported for the same account from an earlier statement are skipped and counted as already imported, skipped; rows that are not transactions are counted as non-transaction rows skipped.If the statement Failed, the reason and the line it stopped at appear in a red notice. Fix the file as the notice says and import it again; a failed import filed nothing.
3

Classify lines in bulk

Use Show to find work: Unclassified lines have no ledger yet, Ready lines have one and are still in review, Approved lines have been approved for the client’s books. Search narration or ref narrows the list.Tick the lines that went to the same place (or Select every line shown). A second toolbar shows how many are selected:
  • Ledger to apply and Apply ledger set one ledger on every selected line that is still in review. You cannot choose the statement’s own bank account; choosing another bank or cash ledger makes the line a Contra.
  • Apply N suggested applies Pragma’s ledger suggestion to selected lines that have a high-confidence suggestion and no ledger or bill yet. Medium and low suggestions are shown on the line under Ledger · bill; choose those by hand. Suggestions start only once some of this client’s bank lines have been approved.
  • Accept N suggestions matches selected lines to the single clear bill (or sale) Pragma found for them, and sets the ledger from that bill’s party. A line with several possible bills, or a bill whose party ledger is not on the Tally map, is left out; hover the button to see why.
  • Clear drops the selection.
Suggestion accuracy shows how often reviewers kept the ledger Pragma suggested for this client.
4

Open a line that needs a closer look

Click a line to open it in the review screen. There you can choose among the candidate bills under Bills this pays (or Sales this collects for a receipt) with Accept, split the amount across bills with Allocate by hand and Match, undo a match with Unmatch, or set Paid to ledger / Received from ledger and Save ledger. For a receipt, Advance from customer records it as an advance so it is reported in the GSTR-1 draft.
5

Approve for the books

Owners and Managers tick the classified lines and select Approve N. Only lines in review with a ledger chosen are approved; the rest of the selection is left out and the button’s tooltip says how many. Approved lines are queued for the client’s selected destination: Tally through its connector, or Zoho Books. See Understand the Tally handoff or Post to Zoho Books.

Outstanding bills and sales

Switch View to Outstanding to see approved purchases not seen paid and approved sales not seen received by any imported statement. Use Show to switch between Purchases not seen paid and Sales not seen received. A part-paid bill appears with the amount Still due. Only invoices dated on or before the last day every bank account’s statements cover are judged; the notice above the table names that date, and later invoices are counted, not listed, until a later statement is imported. Click a row to open the invoice.

Advances from customers

Switch View to Advances to list receipts marked as an advance from a customer, filtered by Received in and Show (Not fully adjusted or All). When the client issues the invoice for an advance, select Adjust against invoice and enter the Invoice date, the optional Invoice number (optional) and the Taxable value adjusted (excluding tax), which cannot exceed what is left. Remove an adjustment with Remove. An advance with adjustments cannot be cleared from the bank line until they are removed.

If something is refused

When a bulk action stops part-way, the message says how many lines were already updated before the error; those changes are kept.

Still stuck?

Open a case from Help & support in Pragma, or book a walkthrough and the team will show you around on a call. Can’t sign in? Contact support.