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Open Clients, select the client, then choose Compliance. The Directors tab holds the client’s board; the ROC tab assembles the data for the MCA forms the client owes for a financial year.
  • Directors is visible to anyone who can see the compliance calendar: an Owner for all clients, or a Manager or Preparer for an assigned client. Adding, editing or removing a director needs permission to edit the client: an Owner for any client, or a Manager for an assigned client. A Preparer can read the board but not change it.
  • ROC appears only for a client whose entity type is private company, public company or LLP. An Owner can use it for all clients; a Manager or Preparer only for assigned clients. If the tab is missing for a company, check Entity type on the client’s overview.
  • Connector admins and Client portal seats see neither tab.
Pragma prepares the data sheets; you file each form yourself on the MCA portal. Nothing on these tabs submits a form or stores an MCA login.

Keep the board for DIR-3 KYC

1

Add each director or designated partner

On Directors, select Add director. Enter the fields below, then select Add director in the panel. To change an entry, select its row (or Edit… in its actions menu), then Save director. Use Search name or DIN to find someone on a large board.
2

Check the next KYC date

Next KYC due is read from the compliance calendar, so it matches the client’s calendar. It shows Triennial KYC or KYC-Web after a change of details, and · overdue in red when the date has passed. Not due by a date means no KYC falls within the next three years. A ceased director shows —. Record the filed KYC on the compliance calendar.
3

Record a director who leaves

Edit the director and enter Ceased on. They then show Ceased with the date instead of Active, and their KYC no longer appears on this client’s calendar. They still appear on the annual return for the year they left. Use Remove… and confirm Remove director only for a director who was recorded by mistake: this deletes them from the client and removes their DIR-3 KYC rows from this client’s calendar.
Dates cannot be in the future. An emptied date box clears the saved date when you save.

Prepare the year’s ROC forms

1

Choose the financial year

The tab opens on the year currently being filed. Use Financial year to switch to one of the earlier years shown. The table lists every form for that year. A company sees AOC-4 (or AOC-4 XBRL), AOC-4 CFS, MGT-7 or MGT-7A, ADT-1, DPT-3, and MSME Form I for each half-year. An LLP sees LLP Form 11 and LLP Form 8. A DIR-3 KYC pack is listed for each serving director whose KYC is open. Forms that do not apply are marked Not applicable and listed last.
2

Fill in the data behind the forms

Open Edit data and choose an editor. Select Save after each one.For a company, the editors are Company details…, Auditor appointments…, Capital & members…, Capital changes & transfers…, Financial statements…, AOC-4 schedules…, Meetings…, Meetings of members & committees…, Annual return details…, Deposits (DPT-3)…, Return of deposits (DPT-3)… and MSME suppliers…. Consolidated statements… appears only after you tick Has a subsidiary (holding company) or Has an associate or joint venture in Company details.For an LLP, the editors are Partners… and Statement of account…. Also add designated partners on Directors with their DPIN, or the pack warns that they are missing there.The AGM date is not entered here: record it with Record AGM held on the compliance calendar. Meetings shows the recorded date.
3

Clear what the pack is missing

Select a form row to open its pack. The Readiness column shows N missing (blocking items), Ready · N to check (warnings only) or Ready. In the pack, each Missing or Check item says where to fix it, for example ROC tab → Financial statements, Directors tab, Compliance tab or Edit profile. The pack also shows the Normal fee, Days late today and Additional fee if filed today, with its basis. Not estimated means the app could not calculate that fee.
4

Review and export the data sheet

Check each section of the data sheet against the client’s records. Use Excel, CSV or Print view to work from it while you key the form on the MCA portal.
5

Mark it prepared

When nothing is missing, select Mark prepared. The Prepared column then shows who marked it and when. If the data changes later, the pack shows Changed since prepared: check the sheet again and select Mark prepared again. To withdraw the mark, for example before revising figures, select Withdraw prepared. Marking a pack prepared does not file it. File it on the MCA portal, then record the filing on the compliance calendar.
Every company or LLP form needs a valid CIN (or LLPIN, in the form AAA-1234) on the client profile. Without it, a warning appears above the table and no company or LLP form can be marked prepared. Record the CIN or LLPIN with Edit profile (see Manage clients). A director’s DIR-3 KYC pack uses the DIN, so a missing CIN or LLPIN does not affect it.

If a save or mark is refused

  • Mark prepared is greyed out — “Fill in the missing items first.” Clear every Missing item in the pack.
  • “This pack still has N missing items. Fill them in (each says where), then mark it prepared.” — The data changed and new blocking items appeared. Clear them and try again.
  • “Record a valid 21-character CIN on the client profile first…” (or “…a valid LLPIN (AAA-1234)…” for an LLP) — Add the CIN or LLPIN with Edit profile.
  • “The figures behind this pack changed while you were reviewing it. Check the refreshed data sheet, then mark it prepared again.” — Someone changed the data while the pack was open. Review it again before you mark it prepared.
  • “This form does not apply to the client for that period, so there is nothing to mark prepared. Reload to see the current list.” — The form no longer applies after a recent change to the data.
  • “Someone else saved this part of the ROC data after you opened it, so your changes were not saved over theirs…” — Close the editor, open it again to see what they entered, and make your changes there.
  • “This client is archived, so its ROC records are read-only. Restore the client to change them.” — Archived clients show View data instead of Edit data, and the editors cannot be changed.
  • “Company details do not apply to an LLP…”, or “ROC forms are prepared for companies and LLPs; this client is…” — The client’s entity type does not match. Correct Entity type on the profile if it is wrong.
  • A director save is refused — The form names the field and the problem. For example, a DIN must be the director’s 8-digit DIN and cannot already be listed for this client. A ceased date cannot be before the date of appointment. An email must be the director’s own email address.
  • “Your role does not allow this action. Ask a firm owner or manager.” — Your role cannot edit this client’s board or prepare its ROC forms. See Members and roles.

Still stuck?

Open a case from Help & support in Pragma, or book a walkthrough and the team will show you around on a call. Can’t sign in? Contact support.